EARS counseling is closed for the remainder of the 20-21 academic year.


For more information and updates please visit our social media channels.

Facebook: @cornellears

Instagram: @cornell_ears




Posted February 23, 2021:

EARS (Empathy Assistance & Referral Service) will be redesigning its peer support offerings after several decades of service. EARS will pursue new ways to promote student mental health and well-being through its training and outreach efforts. Learn more:

Posted January 18, 2021:

EARS has made the difficult decision to continue to close the phone lines for the Spring 2021 semester. Training and outreach programs will continue as normal.

EARS continues to prioritize the well being of the student body. While EARS cannot provide counseling services, please refer to the many other resources available on and off campus such as Let's (Tele)Talk offered by Cornell Health and the Ithaca Crisisline, to name a few.

In the coming weeks, EARS staff will have conversations to discuss how to better serve the Cornell community in these difficult times. As always, please take care of yourself, whether you are returning to campus, learning remotely, or taking a break from school this semester.


With much love, 


Posted Nov 30, 2020:

It has been a pleasure serving the Cornell community, even during a global pandemic, as EARS was able to continue its counseling services by phone this semester. However, due to technical difficulties, EARS is unable to offer its phone counseling services for the remainder of the Fall 2020 semester.


EARS will continue to offer and provide training, education, and outreach to all those who are interested. If you’d like to learn more about any of our educational programs, please visit our website at If you have any questions or concerns, please don’t hesitate to reach out to us through Instagram or our email at


Thank you to everyone for your continued support of EARS.

For Frequently Asked Questions, click here to learn more.

Other Resources

Crisis Text Line

Currently 7 EARS alums are volunteers for this national crisis providing support at your fingertips, 24/7.

Text START to 741-741 to speak with an online counselor about any kind of crisis. A live, trained counselor receives your text and responds quickly.


Crisis Text Line complements EARS by offering late-night support and an easy way to reach out when you're home for the holidays: the line is open 24/7 and 365 days a year. As a crisis counselor, I use many of the skills I learned in EARS training and have found that some people feel more comfortable sharing through text first, before voicing aloud. Text START to 741-741.

— Mia Tootill, PhD candidate, Crisis Text Line volunteer counselor


For additional resources, check out the Cornell Caring Community website, or please call the Ithaca Crisis Line at 607-272-1616, or the National Suicide Hotline at 1-800-273-8255.

If you would like to give any feedback after a counseling session, please click here.


It can be hard at Cornell to have conversations even with close friends — we're all so busy. EARS taught me that we don't have to pretend to be okay at all times.

 - Cornell Student